While the successful implementation is the first step towards the success, the operational excellence through continuous care and incremental improvement is what generates the desired outcome of the investment. We understands that with the complex IT environment and shortage of experienced operational support staff, sustaining an additional system can be challenging. Through a mature and world class offshore delivery center, supported by a dedicated onsite support team; Meruksha offers 24/7 support services to its customers. Through a sophisticated SLA based managed services model, we provide 24/7 support and monitoring of your critical systems. We leverage our offshore-onsite model to offer superior cost effective model, which can be tailored according to each client’s unique business/IT requirements.
- 24/7 Support
- Active Monitoring & Health-check of critical systems
- Identifies potential issues, provide recommendations and define optimal end-state outcomes
- Patching and Performance tuning
